Everything you need to know about Arco's warranty coverage, what voids your warranty, how to register your product, and how to get service or repairs. Keep this guide handy for the life of your equipment.
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{"warranty_terms": {"machines": {"duration_years": 2,"coverage": "All manufacturing defects in materials and workmanship, including boilers, heating elements, pumps, electronic control boards, solenoid valves, and wiring. Covers parts and labour when serviced by Arco or an authorised service partner.","start_date": "From the date of purchase (receipt or delivery confirmation required).","extended_warranty": {"available": true,"duration_years": 3,"total_with_extension": 5,"cost_note": "Available for purchase within 30 days of the original purchase. Extends parts and labour coverage to 5 years total.","purchase_url": "/support/extended-warranty"}},"grinders": {"duration_years": 1,"coverage": "Manufacturing defects in motor, burr carrier, adjustment mechanism, and electronics. Burr wear from normal use is not covered — burrs are consumable parts.","start_date": "From the date of purchase.","extended_warranty": {"available": true,"duration_years": 2,"total_with_extension": 3,"cost_note": "Available within 30 days of purchase.","purchase_url": "/support/extended-warranty"}},"accessories": {"duration_years": 1,"coverage": "Manufacturing defects only. Does not cover cosmetic damage, normal wear, or consumable items (filters, gaskets, cleaning supplies).","start_date": "From the date of purchase.","extended_warranty": {"available": false}}},"what_is_not_covered": ["Damage caused by using non-Arco descaling products containing hydrochloric acid or phosphoric acid","Scale damage resulting from failure to descale according to the recommended schedule","Damage from using the machine with water harder than 25 °dH without a water filter","Cosmetic damage (scratches, dents, discolouration from heat or cleaning chemicals)",